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Li'l Abner

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Since: Jun 05, 2011
Posts: 4



(Msg. 1) Posted: Sun Jun 05, 2011 7:58 pm
Post subject: Free vs paid
Archived from groups: alt>comp>anti-virus, others (more info?)

I have a customer whose hard drive failed and I have now reinstalled
WIndows 7 on a new drive.

His provider is HughesNet. They have him on a plan where he has a ZoneAlarm
Security Suite of some kind or another that is supposed to protect him from
everything. But they are charging him $3.95 a month for it.

He has never had malware problems and is not a risky surfer. He is a mule
addict and practically every site he visits has to do with mules... Smile

I have suggested installing the free version of Avira or Avast, or
Microsoft Security Essentials.

Does he even need a firewall other than the Windows firewall? If so, I
could always install the free version of ZoneAlarm.

Or should I just reinstall the ZA Suite and let him keep paying?

Personally, I use the free version of Avira and the paid version of MBAM
which runs resident. It's rare that either ever detects anything and I live
a helluva lot more dangerous than my customer Smile

--
--- Everybody has a right to my opinion. ---

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FromTheRafters

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Since: Jun 05, 2011
Posts: 6



(Msg. 2) Posted: Sun Jun 05, 2011 9:41 pm
Post subject: Re: Free vs paid [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

Li'l Abner wrote:
> I have a customer whose hard drive failed and I have now reinstalled
> WIndows 7 on a new drive.
>
> His provider is HughesNet. They have him on a plan where he has a ZoneAlarm
> Security Suite of some kind or another that is supposed to protect him from
> everything. But they are charging him $3.95 a month for it.
>
> He has never had malware problems and is not a risky surfer. He is a mule
> addict and practically every site he visits has to do with mules... Smile
>
> I have suggested installing the free version of Avira or Avast, or
> Microsoft Security Essentials.
>
> Does he even need a firewall other than the Windows firewall? If so, I
> could always install the free version of ZoneAlarm.
>
> Or should I just reinstall the ZA Suite and let him keep paying?
>
> Personally, I use the free version of Avira and the paid version of MBAM
> which runs resident. It's rare that either ever detects anything and I live
> a helluva lot more dangerous than my customer Smile
>
Avira and the firewall that came with Windows 7 is just fine IMO.

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Li'l Abner

External


Since: Jun 05, 2011
Posts: 4



(Msg. 3) Posted: Sun Jun 05, 2011 9:41 pm
Post subject: Re: Free vs paid [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

FromTheRafters wrote in


> Li'l Abner wrote:
>> I have a customer whose hard drive failed and I have now reinstalled
>> WIndows 7 on a new drive.
>>
>> His provider is HughesNet. They have him on a plan where he has a
>> ZoneAlarm Security Suite of some kind or another that is supposed to
>> protect him from everything. But they are charging him $3.95 a month
>> for it.
>>
>> He has never had malware problems and is not a risky surfer. He is a
>> mule addict and practically every site he visits has to do with
>> mules... Smile
>>
>> I have suggested installing the free version of Avira or Avast, or
>> Microsoft Security Essentials.
>>
>> Does he even need a firewall other than the Windows firewall? If so,
>> I could always install the free version of ZoneAlarm.
>>
>> Or should I just reinstall the ZA Suite and let him keep paying?
>>
>> Personally, I use the free version of Avira and the paid version of
>> MBAM which runs resident. It's rare that either ever detects anything
>> and I live a helluva lot more dangerous than my customer Smile
>>
> Avira and the firewall that came with Windows 7 is just fine IMO.

Thanks. That's what I wanted to hear. Smile
Anyone want to second the motion?

--
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David H. Lipman

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Since: Jul 04, 2003
Posts: 1745



(Msg. 4) Posted: Sun Jun 05, 2011 9:58 pm
Post subject: Re: Free vs paid [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

From: "Li'l Abner"

> FromTheRafters wrote in
>
>
>> Li'l Abner wrote:
>>> I have a customer whose hard drive failed and I have now reinstalled
>>> WIndows 7 on a new drive.
>>>
>>> His provider is HughesNet. They have him on a plan where he has a
>>> ZoneAlarm Security Suite of some kind or another that is supposed to
>>> protect him from everything. But they are charging him $3.95 a month
>>> for it.
>>>
>>> He has never had malware problems and is not a risky surfer. He is a
>>> mule addict and practically every site he visits has to do with
>>> mules... Smile
>>>
>>> I have suggested installing the free version of Avira or Avast, or
>>> Microsoft Security Essentials.
>>>
>>> Does he even need a firewall other than the Windows firewall? If so,
>>> I could always install the free version of ZoneAlarm.
>>>
>>> Or should I just reinstall the ZA Suite and let him keep paying?
>>>
>>> Personally, I use the free version of Avira and the paid version of
>>> MBAM which runs resident. It's rare that either ever detects anything
>>> and I live a helluva lot more dangerous than my customer Smile
>>>
>> Avira and the firewall that came with Windows 7 is just fine IMO.
>
> Thanks. That's what I wanted to hear. Smile
> Anyone want to second the motion?
>

I second that sentiment.



--
Dave
Multi-AV Scanning Tool - http://www.pctipp.ch/downloads/dl/35905.asp
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Li'l Abner

External


Since: Jun 05, 2011
Posts: 4



(Msg. 5) Posted: Sun Jun 05, 2011 11:29 pm
Post subject: Re: Free vs paid [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

"Nobody > (Revisited)" wrote in


> On 6/5/2011 6:41 PM, FromTheRafters wrote:
>> Li'l Abner wrote:
>>> I have a customer whose hard drive failed and I have now reinstalled
>>> WIndows 7 on a new drive.
>>>
>>> His provider is HughesNet. They have him on a plan where he has a
>>> ZoneAlarm
>>> Security Suite of some kind or another that is supposed to protect
>>> him from
>>> everything. But they are charging him $3.95 a month for it.
>>>
>>> He has never had malware problems and is not a risky surfer. He is a
>>> mule addict and practically every site he visits has to do with
>>> mules... Smile
>>>
>>> I have suggested installing the free version of Avira or Avast, or
>>> Microsoft Security Essentials.
>>>
>>> Does he even need a firewall other than the Windows firewall? If so,
>>> I could always install the free version of ZoneAlarm.
>>>
>>> Or should I just reinstall the ZA Suite and let him keep paying?
>>>
>>> Personally, I use the free version of Avira and the paid version of
>>> MBAM which runs resident. It's rare that either ever detects
>>> anything and I live
>>> a helluva lot more dangerous than my customer Smile
>>>
>> Avira and the firewall that came with Windows 7 is just fine IMO.
>
> I've had limited experience with Avira recently (used to be one of my
> fave recommends), but the present "freebie" Avast 6 is great. I've
> actually been recommending the Avast! Internet Security Suite to
> friends and relatives, mainly because "I get less support calls at
> 10PM". The biggest issue is the n00bie confusion when Avast decides it
> nees to open something in it's "SandBox" mode...

I have one machine that I use exclusively for a webserver. It also has
mail, FTP, news, and Shoutcast servers. I have had Avast on it ever since
Avira had a memory leak problem about a year ago. The other day I updated
Avast to the newest version and it wanted to run my mailserver (MDaemon)
in a sandbox. That was enough to turn ME off. It's now running Avira as
are my other 3 computers.
>
> Win 7's firewall so far seems to be just as good at "basic intent" as
> ZoneAlarm used to be.
>
> On my own machine, I do run the paid (and resident) MalwareBytes
> AntiMalware (MBAM), I caught a killer deal on that. But, I "kinda
> force" my "pigeons" (friends and family who want free IT advice) to
> install it (free version) as an "on-demand" thing.

We think exactly alike on that.

> Something else regarding "free":
> If you have some of those pigeons to deal with, have them install
> "TeamViewer 6" (http://www.teamviewer.com). There may be better
> "remote assistance" apps out there, but this one's extremely simple to
> set up.

And you know what's *really* good about it? User Account Control does not
kill it! I was previously using either UltraVNC or Show My PC on all my
customers with Vista or Windows 7. I always had to talk them through
turning off UAC. The only thing I don't like about it is that it nags me
to buy the paid version every time I go to get out of it.

Thanks much for your reply!

--
--- Everybody has a right to my opinion. ---
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Li'l Abner

External


Since: Jun 05, 2011
Posts: 4



(Msg. 6) Posted: Sun Jun 05, 2011 11:34 pm
Post subject: Re: Free vs paid [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

"David H. Lipman" wrote in


> From: "Li'l Abner"
>
>> FromTheRafters wrote in
>>
>>
>>> Li'l Abner wrote:
>>>> I have a customer whose hard drive failed and I have now
>>>> reinstalled WIndows 7 on a new drive.
>>>>
>>>> His provider is HughesNet. They have him on a plan where he has a
>>>> ZoneAlarm Security Suite of some kind or another that is supposed
>>>> to protect him from everything. But they are charging him $3.95 a
>>>> month for it.
>>>>
>>>> He has never had malware problems and is not a risky surfer. He is
>>>> a mule addict and practically every site he visits has to do with
>>>> mules... Smile
>>>>
>>>> I have suggested installing the free version of Avira or Avast, or
>>>> Microsoft Security Essentials.
>>>>
>>>> Does he even need a firewall other than the Windows firewall? If
>>>> so, I could always install the free version of ZoneAlarm.
>>>>
>>>> Or should I just reinstall the ZA Suite and let him keep paying?
>>>>
>>>> Personally, I use the free version of Avira and the paid version of
>>>> MBAM which runs resident. It's rare that either ever detects
>>>> anything and I live a helluva lot more dangerous than my customer
>>>> Smile
>>>>
>>> Avira and the firewall that came with Windows 7 is just fine IMO.
>>
>> Thanks. That's what I wanted to hear. Smile
>> Anyone want to second the motion?
>>
>
> I second that sentiment.

Thanks. If I got your vote, then it's a done deal!

--
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--- I wonder if his boat capsized; his absence is noticeable! ---
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FredW

External


Since: Oct 29, 2008
Posts: 11



(Msg. 7) Posted: Mon Jun 06, 2011 7:25 am
Post subject: Re: Free vs paid [Login to view extended thread Info.]
Imported from groups: per prev. post (more info?)

This message is not archived
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user

External


Since: Feb 08, 2006
Posts: 77



(Msg. 8) Posted: Mon Jun 06, 2011 9:14 am
Post subject: Re: Free vs paid [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

Per Nobody > (Revisited):
>Something else regarding "free":
>If you have some of those pigeons to deal with, have them install
>"TeamViewer 6" (http://www.teamviewer.com). There may be better "remote
>assistance" apps out there, but this one's extremely simple to set up.

+1
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PeteCresswell
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Caesar Romano

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Since: Aug 16, 2008
Posts: 3



(Msg. 9) Posted: Mon Jun 06, 2011 11:53 am
Post subject: Re: Free vs paid [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

On Mon, 06 Jun 2011 09:14:22 -0400, "(PeteCresswell)"
wrote Re Re: Free vs paid:

>Per Nobody > (Revisited):
>>Something else regarding "free":
>>If you have some of those pigeons to deal with, have them install
>>"TeamViewer 6" (http://www.teamviewer.com). There may be better "remote
>>assistance" apps out there, but this one's extremely simple to set up.
>
>+1

+1 on that.
--
Work is the curse of the drinking class.
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1PW

External


Since: Jun 06, 2011
Posts: 1



(Msg. 10) Posted: Mon Jun 06, 2011 12:45 pm
Post subject: Re: Free vs paid [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

On 6/5/2011 18:41, FromTheRafters wrote:

snip, snip...

> Avira and the firewall that came with Windows 7 is just fine IMO.

Agreed, if we're discussing Avira AntiVir Personal (free version).
To that I'd add Malwarebytes' Anti-Malware PRO.

--
1PW
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FromTheRafters

External


Since: Jun 05, 2011
Posts: 6



(Msg. 11) Posted: Mon Jun 06, 2011 8:11 pm
Post subject: Re: Free vs paid [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

1PW wrote:
> On 6/5/2011 18:41, FromTheRafters wrote:
>
> snip, snip...
>
>> Avira and the firewall that came with Windows 7 is just fine IMO.
>
> Agreed, if we're discussing Avira AntiVir Personal (free version).
> To that I'd add Malwarebytes' Anti-Malware PRO.
>
Sure, it doesn't hurt to have extra protection that doesn't conflict
with your AV. AV won't catch everything.
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Man-wai Chang

External


Since: Jul 12, 2007
Posts: 5



(Msg. 12) Posted: Tue Jun 07, 2011 5:25 am
Post subject: Re: Free vs paid [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

> Does he even need a firewall other than the Windows firewall? If so, I
> could always install the free version of ZoneAlarm.

If he didn't complain about the Window$ built-in firewall, then there is
really no need to install ZoneAlarm.

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gaz

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Since: Jun 07, 2011
Posts: 2



(Msg. 13) Posted: Tue Jun 07, 2011 6:26 am
Post subject: Re: Free vs paid [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

FromTheRafters wrote:
> Li'l Abner wrote:
>> I have a customer whose hard drive failed and I have now reinstalled
>> WIndows 7 on a new drive.
>>
>> His provider is HughesNet. They have him on a plan where he has a
>> ZoneAlarm Security Suite of some kind or another that is supposed to
>> protect him from everything. But they are charging him $3.95 a month
>> for it. He has never had malware problems and is not a risky surfer. He
>> is a
>> mule addict and practically every site he visits has to do with
>> mules... Smile I have suggested installing the free version of Avira or
>> Avast, or
>> Microsoft Security Essentials.
>>
>> Does he even need a firewall other than the Windows firewall? If so,
>> I could always install the free version of ZoneAlarm.
>>
>> Or should I just reinstall the ZA Suite and let him keep paying?
>>
>> Personally, I use the free version of Avira and the paid version of
>> MBAM which runs resident. It's rare that either ever detects
>> anything and I live a helluva lot more dangerous than my customer Smile
>>
> Avira and the firewall that came with Windows 7 is just fine IMO.

Which provides close to zero protection against the most common type of
current infections, the rogue security software installers.
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FromTheRafters

External


Since: Jun 05, 2011
Posts: 6



(Msg. 14) Posted: Tue Jun 07, 2011 6:06 pm
Post subject: Re: Free vs paid [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

gaz wrote:
> FromTheRafters wrote:
>> Li'l Abner wrote:
>>> I have a customer whose hard drive failed and I have now reinstalled
>>> WIndows 7 on a new drive.
>>>
>>> His provider is HughesNet. They have him on a plan where he has a
>>> ZoneAlarm Security Suite of some kind or another that is supposed to
>>> protect him from everything. But they are charging him $3.95 a month
>>> for it. He has never had malware problems and is not a risky surfer. He
>>> is a
>>> mule addict and practically every site he visits has to do with
>>> mules... Smile I have suggested installing the free version of Avira or
>>> Avast, or
>>> Microsoft Security Essentials.
>>>
>>> Does he even need a firewall other than the Windows firewall? If so,
>>> I could always install the free version of ZoneAlarm.
>>>
>>> Or should I just reinstall the ZA Suite and let him keep paying?
>>>
>>> Personally, I use the free version of Avira and the paid version of
>>> MBAM which runs resident. It's rare that either ever detects
>>> anything and I live a helluva lot more dangerous than my customer Smile
>>>
>> Avira and the firewall that came with Windows 7 is just fine IMO.
>
> Which provides close to zero protection against the most common type of
> current infections, the rogue security software installers.

The idea is to not install them. If you go around installing malware, no
firewall is going to save you.
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David H. Lipman

External


Since: Jul 04, 2003
Posts: 1745



(Msg. 15) Posted: Tue Jun 07, 2011 6:08 pm
Post subject: Re: Free vs paid [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

From: "FromTheRafters"

>>
>> Which provides close to zero protection against the most common type of
>> current infections, the rogue security software installers.
>
> The idea is to not install them. If you go around installing malware, no firewall is
> going to save you.

The vast majority use Social Engineering which is the human exploit.


--
Dave
Multi-AV Scanning Tool - http://www.pctipp.ch/downloads/dl/35905.asp
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